Effective Date: 7 September 2024
At TutorTrex.com, we are committed to protecting the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your data is secure.
1. Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: When you create an account, subscribe to our services, or interact with our platform, we may collect personal information such as your name, email address, phone number, and payment information.
- Student Information: For educational purposes, we may collect information related to students, including their name, age, academic records.
- Teacher Information: Teachers and schools may provide information related to their professional background, school affiliations, and teaching materials.
- Usage Data: We may collect information on how the platform is accessed and used, including your IP address, browser type, device information, pages visited, and time spent on each page.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our platform and retain certain information.
2. How We Use Your Information
We use the collected information for various purposes:
- To Provide and Maintain Our Services: This includes account management, processing payments, and providing customer support.
- To Personalize Your Experience: We use your information to tailor content, recommendations, and resources based on your preferences and usage patterns.
- To Improve Our Platform: We analyze usage data to enhance the functionality, usability, and overall performance of TutorTrex.com.
- To Communicate With You: We may send you emails, notifications, and updates related to your account, subscription, or new features on the platform.
- To Comply with Legal Obligations: We may use your information to comply with legal and regulatory requirements.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We take the security of your data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
5. Your Data Protection Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Objection: You can object to the processing of your personal information under certain circumstances.
To exercise these rights, please contact us at support@tutortrex.com.
6. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our platform is intended for use by students, teachers, and schools. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have collected such information, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Tutortrex.com
Email: support@tutortrex.com